Survey Form

Did not use

The Knot.com

Wedding Channel.com

Modern Bride.com

Double-D Entertainment Survey Form

Thank you once again for your patronage. We are continually trying to improve our business and the quality of music-entertainment that we deliver to all of our clients. We would appreciate if you would take a couple of minutes to give us your honest feedback on how well we served you

_______________________________________________________________________________________________________________________

Name:		Phone:
Email:		Mailing Address
Type of Event:		Date of Event

________________________________________________________________________________________________________________________

1. How did you initially hear about Double-D Entertainment?

		Referral
		I was in attendance at one of your events
		Internet search
		Bridal show
		Other

2. On your initial call, did we return your call in a quick manner?

Yes No

3. Did you ever have a problem contacting us by phone, e-mail, or fax?

Yes No

4. Do you feel that the consultation meeting was (check all that apply):

		Helpful
		Educational
		Enlightening
		Exactly What We Wanted
		Too Overwhelming

5. Do you feel that your event could have been successful without this consultation?

Yes No

6. Were we dressed appropriately at your event?

Yes No

7. Describe our selection of music for your event (check all that apply):

		Exactly what we expected
		Played a wide variety
		Took requests
		Did not take requests
		Could not get people dancing

8. How would you describe our M.C. skills (microphone presence) at your event? (check all that apply):

		Clear & pronounced, excellent communication skills
		Not clear; could not understand most of what was said
		Energetic & motivating
		Dull and boring

9. In your opinion, which had the most significant effect on your event?

		The skill of the DJ; playing the right music at the right time
		The skill of the MC; keeping the guests entertained and informed
		Both were equally important

10. How well did we coordinate the flow of events at your event? (check all that apply):

		Exceeded our expectations
		Very organized
		Took charge
		Very unorganized
		Did not meet expectations

11. After the event, what were your feelings on how well the event turned out?

		Extremely satisfied
		Satisfied
		Dissatisfied
		Extremely dissatisfied

12. Do you feel that you received great value and service for the money that you spent on our services?

Yes No

13. What amount of importance did Double-D Entertainment play in making your event a total success?

		10%
		25%
		50%
		75%
		Greater than 75%

14. Please rank the websites that you used and found useful during the planning process of your wedding

15. Please rank the usefulness of the following in helping you plan your wedding?

16. Are you comfortable referring us to family and friends?

Yes No

17. May we use your name as a reference?

Yes No

18. Would you please use the space below for general comments and feelings about our services as they applied to your event. Your comments will eventually be placed on our website for future clients to view.

Thanks again,

Double-D Entertainment

Derek & Desiree Saddler